Most Martyre pieces are made-to-order. Each piece is handmade here in LA.
Shipment time will reflect your chosen shipment rate. Items will be shipped upon your selection of shipment rate at checkout:
Standard (up to three weeks), Rush (up to two weeks), and Priority Rush (guaranteed ship within 10 days if not sooner).
If you have selected a shipment rate and we are unable to fill your item in the time selected, we will refund your order the difference to your cc used.
Once your order is placed, you will receive a confirmation email. If you need a piece by a specific date please contact email@example.com before you place your order, and we will do our best to accommodate your request. Customer service is of up most important to us and do truly appreciate your support in our pieces.
Pieces are shipped via FedEx or USPS, with Insurance covering your order based upon the value of each piece.
We take exchanges only for a size substitute within a week of delivery.
Because all pieces are made to order, refunds and returns are not accepted unless the item is damaged or there was a mistake on our part.
In the case of a repair or damaged piece, we do not refund shipping costs and will cover damages up to a week of delivery. If we believe the item was intentionally damaged or misused we reserve the right to refuse any exchange or return. We do cover repairs up to a week after your order is delivered, and after that will charge our cost. Once your item is shipped you will be sent tracking information, as a signature is required upon delivery. Martyre is not responsible for items damaged or lost in a return transit. Once your order is placed you have 24 hours to cancel or modify your order.
For international shipping, customers are responsible for all tax/duties that are required when going through customs.
Everything that is posted on our social media sites are for sale; If you do not see a piece on the site that you see on our Instagram (@martyre) or facebook feed please contact firstname.lastname@example.org for pricing and purchasing